At Fouzstudio, we aim to provide you with the best shopping experience. If you’re unsatisfied with your purchase, please review our return and refund policy below.
Eligibility for Returns/Exchange/Refund
Returns, exchanges, or refunds are only eligible in the following cases:
- Damaged product
- Wrong product dispatched
- Missing items in the order
Note: An unboxing video of the product is mandatory for initiating a return, exchange, or refund. The video must be unedited and clearly show the damaged or incorrect product.
Return Request Process
- A return request must be raised within 12 hours of receiving the product.
- Once we receive your request, our team will verify the details and respond within 24 hours.
Refund Process
Refunds for eligible cases will be processed through the same method of payment within 5-7 business days after verification.